Frequently Asked Questions

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  1. Will the CradleVue™ interfere with the driver's ability to use the rear-view mirror?
  2. I've got a sub-compact car. Will the CradleVue™ work in it?
  3. My laptop is a 17" widescreen. Does CradleVue™ have anything that will work for me?
  4. Do you have a money-back guarantee?
  5. What about a product warranty?
  6. Is use of the Cradle Vue safe in the vehicle?
  7. How do I change DVDs from the front passenger seat?
  8. Can I leave the CradleVue™ in my car for storage?
  9. I have a Powerbook that does not lay flat. Can I still use the CradleVue™?
  10. Do you ship internationally?
  11. I need my CradleVue™ for a vacation right now. Can I expedite shipping?
Q: Will the CradleVue™ interfere with the driver's ability to use the rear-view mirror?
A: No. The product is designed to seat the laptop below the driver's line of sight from the rear-view mirror to the rear window.
Q: I've got a sub-compact car. Will the CradleVue™ work in it?
A: Yes. The CradleVue™'s adjustable straps are designed to fit all size vehicles from small subcompacts to supersized SUVs.
Q: My laptop is a 17" widescreen. Does CradleVue™ have anything that will work for me?
A: The standard size CradleVue™ will fit laptops whose measured height when fully open is up to 21". Some widescreen laptops, while wider, are the same height as most standard-size laptops, and the CradleVue™ works fine for them. For widescreen laptops whose fully open height is wider than 21", we recommend that you order our larger size unit. You can order either size CradleVue™ on our 'Place an Order' page.
Q: Do you have a money-back guarantee?
A: Yes. Use it for thirty days. Love it. If for some reason you don't, return it within that time and we'll give you your money back (less shipping and handling), no problem.
Q: What about a product warranty?
A: The CradleVue™ is warranted for one full year from all defects in materials and workmanship.
Q. Is use of the Cradle Vue safe in the vehicle?
A. Like all objects (cell phones, walkman, books, coolers, etc.) that are not securely fastened to the vehicle, in the event of a collision they become projectiles and can result in injury or even death.
Q. How do I change DVDs from the front passenger seat?
A. Simply remove the shock cord and lift the laptop out of the CradleVue™, insert the DVD and slip the laptop back into place and put the shock cord back in position. From the rear seat the operation is as easy as separating the hook and loop and support strap, opening the drive bay and inserting the DVD and putting the strap back in position.
Q. Can I leave the CradleVue™ in my car for storage?
A. The sturdy nylon webbing, shock cord and hook and loop are designed to last for many years. We don't use any adhesives or plastic buckles that can melt or warp over time. So, yes just leave it in the car.
Q. I have a Powerbook that does not lay flat. Can I still use the CradleVue™?
A. Yes. The adjustable cords and loops will allow the viewing area to be vertical with the keyboard at a slight angle
Q. Do you ship internationally?
A. Yes, we do ship internationally. For more information on international delivery, please visit our Place an Order page.
Q. I need my CradleVue™ for a vacation right now. Can I expedite shipping?
A. Vuegear allows for expedited shipping. For more information, please visit our Place an Order page.